Support

Have a question or run into a problem? Email support@lawnsync.net and we'll get back to you.

Frequently asked questions

How do I delete my account?

In the app, go to Settings → Delete Account. This immediately and permanently removes your profile, lawn plan, and anything you've posted to Community — see our Privacy Policy for details.

Which countries does LawnSync support?

Australia, with a care calendar that follows the Australian seasons.

Is the AI lawn diagnosis a substitute for professional advice?

No — it's informational only. For anything consequential (like large-scale chemical treatment), consult a qualified professional. See our Terms of Service.

How do I report something in Community?

Use the report option on any post or comment. Reports are reviewed by our team.

How do I stop LawnSync emails?

Use the unsubscribe link at the bottom of any email, or email support@lawnsync.net.